Complaints Procedure
At Euro Dental Care & Wellness Centre, we are committed to providing a professional, comfortable, and high-quality experience for all our patients.
If you have any comments, concerns, or complaints, we encourage you to contact our team:
Phone: 0121 428 2999
Email: reception@eurodentalcare.co.uk
We take all complaints seriously and will guide you through our clear and structured complaints procedure. Our team will investigate your concerns promptly, fairly, and with full transparency.
Euro Dental Care & Wellness Centre complies with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), as well as guidance provided by the Information Commissioner’s Office (ICO) and relevant professional standards.
Once our investigation is complete, we will provide you with a written response outlining our findings and any actions taken.
We maintain accurate and comprehensive records of all complaints to ensure continuous improvement in our services and patient care.
If you have any questions, please call us on 0121 428 2999 and our friendly team will be happy to assist you. Alternatively, you can email us at reception@eurodentalcare.co.uk, and we’ll get back to you as soon as possible.